Privacy
Policy
Last
update 11/5/10
We take the
privacy of our web site users very seriously. We know that you care how
information about you is used and shared, and we appreciate your trust that we
will do so carefully and sensibly. This notice describes our Privacy Policy. By
visiting CoxHardware.com you are accepting the terms of this policy.
Information
we Gather
First off,
we will not collect any personally identifiable information about you using our
web site unless you provide it to us voluntarily. This policy is applicable to
all information collected or submitted to CoxHardware.com. Depending on how you
use the web site, we may gather some or all of the information listed below:
·
Credit
card information
·
Contact
information (email address, phone number, or mailing/physical address)
·
Information
from our web site software
Use/Protection
of Your Credit Card Information
Our site
does not store or capture in any way your credit card information. The credit
card information you enter at checkout is transmitted to the credit card
authorization companies in a highly secure electronic environment. We do not
see the information, nor do we store any of it. Please see our Security Policy
for more information about our data security policies.
Use of
your Contact Information
Cox Hardware
does NOT share your information with other direct marketing companies. If you
allow us, by checking “yes” in regards to email when you register on our site,
we may send you periodic emails about news and specials at our store. Otherwise
we will observe your request and not send you those e-mails.
We use the
contact information you provide to respond to your requests, customize future
shopping, improve our store service and online presence, and communicate with
you.
Use of your
E-mail address
We do not
sell or otherwise make email addresses available to other organizations for
commercial purposes.
We use the
e-mail address you provide to respond to your requests, improve our store
service and online presence, and to communicate with you.
Use of
your telephone number
We will only
use your telephone number to call you with regard to orders you have placed
online.
Use of
your mailing address
We use the
mailing address you provide to ship you the products you order. In the event
that we are unable to contact you via e-mail or telephone, we may use your
mailing address to contact you regarding your orders.
Use of
Information Collected by our Web Site Software
Use of
aggregated non-personally identifiable information
The software
we employ to present our site automatically collects and aggregates some
information whenever you interact with this web site. This non-personally
identifiable information used to analyze and improve our site and to provide
you with a positive shopping experience. We also collect information regarding
customer traffic patterns and site usage. We use this information to help us
understand, in a general sense, information about who is using our site and
what they find interesting. We do not sell this information.
Use of
"Cookies"
We also use
'cookies' to help us to identify account holders and to optimize the log-in,
account management and overall shopping experience. Cookies are small pieces of
code that your browser accepts to help our site remember you when you return.
Most browsers accept cookies automatically but allow you to disable them. We
recommend that you accept cookies in your browser so that we can offer you a
better experience when you visit and use our Web site. If you choose to not store
cookies in your browser you may not be able to use all of the functionality we
have incorporated into the site for ease of use.
Links to
Other Web Sites
We may
provide links to other web sites from CoxHardware.com, typically in order to
provide additional information that we do not have. We do not control these
sites and we have no responsibility for them. Linked web sites will have their
own unique security and privacy policies available for your review. Links to
these sites are provided solely for the convenience of our site users.
Sharing
of Information we Receive
Information
about our customers is an important part of our business, and we are not in the
business of selling it to others. We do not sell your information, period. We
do share information, when necessary, with business partners as described
below.
Agents:
We employ other companies or individuals to perform functions on our behalf.
Examples include hosting this web site, maintaining and developing our site
software, fulfilling some orders, delivering packages, sending postal mail,
supporting e-mail, and generally providing services geared towards fulfilling
your orders. These agents have access to the information they need to perform
their functions, but we prohibit their use of it for other purposes unless you
give us your explicit permission.
Protection
of Cox Hardware and Others: We release account and other personal
information when we believe release is appropriate to comply with law; enforce
or apply our conditions of use and other agreements; or protect the rights,
property, or safety of Cox Hardware, Inc., our users, or others. This includes
exchanging information with other companies and organizations for fraud
protection and credit risk reduction.
Changes
to our Privacy Policy
This Privacy
Policy is effective as of November 5, 2010. Cox Hardware, Inc. and
CoxHardware.com reserve the right to change, alter or modify it at our sole
discretion for any reason whatsoever. When we do make changes they will be
posted to this page and will be effective as of their posting. You should check
this page periodically to remain informed about changes to our Privacy Policy.